Order FAQs

About Our Products

Our Standard Sizes:

The majority of our personalized styles are A2 flat cards OR folded A2 (5.5x4.25”).

Notepads are 5.5x8.5 and some are 5x7. These sizes will be specified on the product page.

This is one area we don’t fool around with. Our standard stock for flat notecards is 120# cotton feel with an incredibly subtle eggshell texture in an ultra white shade. Folded notes use the same stock in a 100# weight.

You need those notes to look great in a mailbox, right? We got you. Our base envelopes has a euro flap (rounded point), the signature in sophisticated stationery. If an item has envelope color choices they will be available in the product options. Flap options might vary based on color choice.

We’re happy to send a proof to make sure you love your design choices. Please note this extends the processing time by 2-3+ business days depending on how quickly a response back is sent. If an emailed proof goes unresponded to after 7 business days, we will process the order with the selections you made.

ORDERING

Once you've found your item of choice:

1) Decide on quantity from drop down menu
2) Personalization section - keep wording as shown in the image or personalize as needed. If there is no option to personalize or you don't wish to, leave this blank & the design will reflect the images above!
3) If you add a return message, please add your info as well. 

Any questions? Contact us!

Would you like something you don’t see here? Drop us a note with the details and we’ll do our best to make that happen. Please note: a design fee and minimum quantities are required for custom projects.

Dispatch + Delivery

Turnaround: We typically process all orders within 1-2 business days* Once an order is placed, you have about 1-2 hours to cancel or make an adjustment. After that time, the only thing that can be changed is a shipping address.

Once processed, your order will ship within 3-4 business days.

*From 11/1 - 12/31, the processing time can be pushed back to 4-6 business days.

Depending on the order size the items will be shipped using USPS, UPS or FedEx. We do our best to select the carrier that best fits your order needs and location. If you need a specific carrier or have questions, please reach out before placing your order.

Still have a question?

Email us directly via hello@greenstarpaperie.com or contact us by filling out the form here.